FAQ | PostureHUP

🤔 PostureHUP | Frequently Asked Questions (FAQ)

Welcome to the most transparent FAQ page in the wellness game. We believe trust is built through clarity. So here’s everything you need to know before (or after) you buy.

📦 Shipping & Delivery

Q1: Is shipping really free?

Yes — 100% free U.S. shipping on all orders. We don't believe in hidden fees, fine print, or fake promotions. What you see is what you pay. Always.

✉️ Want proof? You can test it out: no matter what ZIP code you enter at checkout, shipping = $0.

✅ And yes, that includes Alaska, Hawaii, and APO/FPO addresses.

❓ What’s the final price I’ll pay?

✅ Just $44.99. That’s it. "At the discount time"
No extra fees. No surprise charges. The discount code is already applied for you — so the price you see is the price you pay.

❓ Is there any hidden subscription or future charge?

✅ Absolutely not.
This is a one-time purchase. No subscriptions. No auto-billing. No email traps. Just buy it once and it’s yours — for life.

❓ Why is the price so low? Is the product really high quality?

✅ Great question — and we understand the concern.

This offer is part of a limited-time promotional campaign so more people can experience real relief without a big financial risk.

The device you receive is 100% original, includes all attachments, and comes with a 1-year warranty. It’s not a trial, not a mini version, and not refurbished.

Over 1,000 customers across the U.S. have trusted it — and most say they felt relief within the first few days.

We’re confident you’ll love it. That’s why the price is low: to get it in your hands and let it prove itself.

❓ Is this a real company? Can I trust this?

✅ Yes — we’re based in the U.S., ship directly from within the U.S., and have helped over 1,000 customers find real pain relief.
Our support team answers within hours, and our refund policy is crystal clear.
You can reach us any time at: support@posturehup.com

🛡️ Our Delivery Promise

We know how important it is to get relief quickly and reliably.
That’s why every order is backed by our:

  • ✔️ Free tracked U.S. shipping

  • ✔️ Delivery guarantee (or your money back)

  • ✔️ Real-time support if anything goes wrong

You can shop with confidence — we’re with you until it’s in your hands.

Q2: How long does delivery take?

Most orders arrive in 5–15 business days, depending on your location. If you're in California, it might be 4 days. If you're in rural Montana, it might be closer to 13.

We ship fast. But more importantly, we ship reliably.

We use USPS, UPS, and other national-level carriers for all deliveries. If delays ever happen, we act fast to resolve them.

Q3: Will I get tracking info?

Of course! The moment your order ships, you’ll receive a tracking number by email. You can follow your package all the way to your door.

We believe tracking should be automatic, not something you have to ask for.

Q4: Where do you ship from?

We ship directly from warehouses inside the U.S. That means:

  • No customs delays

  • No surprise taxes

  • No international shipping wait times

Every package is handled with care and shipped with speed.

Q5: Do you ship to PO Boxes and APOs?

Yes! We proudly serve military addresses and PO Boxes. Our goal is to make recovery accessible, no matter where you are.

🔄 Returns, Refunds & Guarantee

Q6: What if I change my mind?

You’re covered by our 30-day no-questions-asked money-back guarantee.

We believe recovery should feel good from the moment you click “Buy.” So if anything doesn’t feel right — we make it right.

Try it. Use it. Don't love it? Send it back.

Our Return & Guarantee Policy →

Q7: How do I return the product?

Easy. Just email us at support@posturehup.com

We'll send you simple step-by-step instructions. We don't hide behind bureaucracy. We make things right, fast.

Q8: Do I have to pay for return shipping?

Usually, yes. But if it was our mistake — like a defective product or wrong item — we cover everything.

Either way, we keep it simple. No confusing forms. No "return ticket fees."

Q9: How long do refunds take?

Once we receive your return, your refund is processed within 3–5 business days. It will appear back in your original payment method.

We don’t hold your money hostage.

Q10: Is there a warranty?

Yes! All massage guns come with a 1-year limited warranty covering any manufacturer defects.

If your device fails under normal use? We replace it. It’s that simple.

🧠 Hesitations, Doubts & Real Talk

Q11: I’ve seen cheaper massage guns. Why this one?

Great question. Here's why:

  • 3200 RPM real power

  • Ultra-quiet motor (less than 45dB)

  • Long battery life (4–6 hours)

  • Smart protection chip

  • Compact, ergonomic design

  • Proven satisfaction rate (90%+ keep rate)

Many cheaper options are noisy, underpowered, or die in weeks. Ours? Built to last — and feel amazing.

Compare models side by side →

Q12: What if it doesn’t work for me?

You have 30 days to find out. If you don’t feel better, send it back.

But spoiler: most of our customers feel results in the first 1–3 days.

Q13: Can I trust this brand?

Yes. We’re a U.S.-based brand with a single mission: make real recovery affordable and honest.

No fake hype. No inflated pricing. Just products that work.

Q14: What if I need help with anything?

Our team replies fast. You can:

  • Email: support@posturehup.com

  • Message us on Facebook or Instagram

  • Use the chat box on the site

Real humans. Real replies. No bots.

💳 Checkout & Payments

Q15: Is my payment secure?

100%. We use encrypted SSL checkout via Shopify + Stripe. Your data is never stored or sold.

Q16: What payment methods do you accept?

  • Visa / Mastercard

  • American Express

  • Apple Pay

  • Shop Pay

Easy, fast, flexible.

Q17: Will I be charged any extra fees?

Nope. No surprise taxes or mystery charges. What you see is what you pay.

❓ Still Thinking?

That's okay. We're not here to rush you.

Instead, take your time:

When you're ready, we're ready.